Refund Policy – ​​LuxuryShopBD.com
We give top priority to our customers’ satisfaction at LuxuryShopBD. However, product returns and refunds are accepted under certain conditions.

1. Refund Acceptance Conditions
You can apply for a refund in the following cases:

You received the wrong/damaged product

The product does not match the one you ordered

The refund request must be made within 3 days of ordering the product

The product must be unused and in its original condition

2. Cases where refunds are not provided

If you change your mind

If you provide the wrong address

After using the product

Products with offers or discounts

3. Refund Process
To get a refund, you need to contact us on WhatsApp or email with the order information and details of the problem

Our team will verify the product and make a decision

If the refund is approved, the money will be refunded to your bKash/Nagad/Bank account within 7-10 working days