Refund Policy – LuxuryShopBD.com
We give top priority to our customers’ satisfaction at LuxuryShopBD. However, product returns and refunds are accepted under certain conditions.
1. Refund Acceptance Conditions
You can apply for a refund in the following cases:
You received the wrong/damaged product
The product does not match the one you ordered
The refund request must be made within 3 days of ordering the product
The product must be unused and in its original condition
2. Cases where refunds are not provided
If you change your mind
If you provide the wrong address
After using the product
Products with offers or discounts
3. Refund Process
To get a refund, you need to contact us on WhatsApp or email with the order information and details of the problem
Our team will verify the product and make a decision
If the refund is approved, the money will be refunded to your bKash/Nagad/Bank account within 7-10 working days
4. Contact Us
For any refund related questions or assistance, please contact us:
📞 WhatsApp / Phone: 01612651202
📧 Email: mhmahbub94@gmail.com
📍 Address: Mymensingh Police Line, Kasar Lucky Bari, Sadar, Mymensingh
🌐 Website: www.luxuryshopbd.com